Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It typically takes up to 1 to 5 days to receive your order. Deliveries in Kathmandu are faster
Just go the “My Account” page and create an account
Call us with your order ID
Currently we are shipping only in Nepal
Just call us at 9813058916 for further information. Bulk orders get FOB rates. Delivery until the Kathmandu warehouse of your preferred logistics partner is on us.
If you need to swap an item
Returns and Exchanges
We accept returns within 7 days of order. Delivery charges apply
If verified, we will exchange the item for you free of charge as soon as possible. Or refund once we have received the item if you chose to return
If verified, we will exchange the item for you free of charge as soon as possible. Or refund once we have received the item if you chose to return
B56, 2nd floor, Ranjana Complex, New Road, Kathmandu, Nepal
Call us at 9813058916. or mail us at sales@nktmen.com
Call us at 9813058916. or mail us with your order ID at sales@nktmen.com
Yes. Just go to “Orders” under “My Account” and edit. else just call us at 9813058916, or mail us at sales@nktmen.com